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Shipping & Returns

SHIPPING:

At the moment we only offer postage within Australia but hopefully will be adding international postage very soon.

Shipping is a flat fee of $5 per order (anywhere in Australia).  Local Pickup option available for customers in the Bayside Brisbane area.

While we take all care in packaging and shipping, we cannot be responsible for lost/damaged items.

Once payment is received, allow 3-5 business days to make up your jewellery or if we have in stock, it will be on its way to you the very next day!

 

RETURNS:

Refunds & Returns are accepted on the condition that the fault is with us; we do not give refunds or exchanges for change of mind.  

Note:  Colours of polymer clay beads in reality may vary slightly from the colour on the computer screen. 

Due to the delicate nature and shape of the earring posts, very occasionally have had an earring post break during shipping - please contact GDesignsJewellery if you have any problem!

Marble beads are unable to be replicated exactly - marble is very individual and unique.   Despite using the same percentages of coloured clay, no two marble beads are ever the same.  Please keep this in mind when ordering any jewellery photographed with a marble bead!

 

Any questions, please contact us.